Question 1

Scientific management includes which of the following?

Accepted Answer

A)  Assigning employees to fixed hourly wages.
B)  Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them.
C)  Combining tasks so employees perform an entire work process from beginning to end.
D)  Encouraging employees to set their own goals and have positive thoughts about their work performance.
E)  All of the answers are correct.F) A) and E)
G) A) and C)

Question 2

Which of the following is LEAST likely to create an ownership culture?

Accepted Answer

A)  Employee stock ownership plans
B)  Commissions
C)  Stock option plans
D)  Gainsharing plans
E)  None of the answers apply.F) A) and B)
G) None of the above

Question 3

Profit-sharing plans give employees the right to purchase shares of the company and eventually get rewarded through dividends from those shares.

Accepted Answer

A) True 
 B)False

Question 4

Which of these statements about empowerment is FALSE?

Accepted Answer

A)  Empowerment is a psychological concept representing more than one dimension.
B)  Empowerment is the same as employee involvement.
C)  Empowerment is not a personality trait.
D)  Empowerment is related to job enrichment.
E)  Empowerment is influenced by job characteristics.F) A) and D)
G) A) and C)

Question 5

Competency-based rewards are expensive.

Accepted Answer

A) True 
 B)False

Question 6

Which of these job design actions is mainly a form of job enlargement?

Accepted Answer

A)  Increasing the number of tasks within the job
B)  Establishing client relationships
C)  Empowering employees
D)  Forming natural work units
E)  Establishing client relationships and forming natural work unitsF) B) and D)
G) All of the above

Question 7

Job status rewards usually offer which of the following benefits to organizations?

Accepted Answer

A)  They encourage employees to focus their attention on customer service.
B)  They discourage organizational politics.
C)  They make organizations more market responsive.
D)  They encourage employees to focus their attention on customer service and they make organizations more market responsive.
E)  None of the answers apply.F) A) and B)
G) A) and E)

Question 8

Which of these factors,according to Herzberg,is a hygiene factor?

Accepted Answer

A)  Autonomy
B)  Job security
C)  Responsibility
D)  Personal growth
E)  All of the answers are correct.F) A) and E)
G) B) and D)

Question 9

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

Accepted Answer

A) True 
 B)False

Question 10

Competency-based rewards pay employees based on their performance results.

Accepted Answer

A) True 
 B)False

Question 11

Almost every organization rewards people to some extent for their job status.Discuss three potential problems with rewarding employees for their job status.Your answer should also briefly describe how organizations reward people for job status.

Accepted Answer

Students should begin answering this que...

Question 12

Job evaluations are used in which type of reward system?

Accepted Answer

A)  Competency-based rewards
B)  Job status rewards
C)  Individual performance rewards
D)  Seniority-based rewards
E)  None of the answers apply.F) B) and C)
G) A) and B)

Question 13

Executive dining rooms represent a form of job status reward.

Accepted Answer

A) True 
 B)False

Question 14

Performance-based rewards have been criticized on the grounds that:

Accepted Answer

A)  they undermine the employee's motivation from the work itself.
B)  they potentially distance employees and management from each other.
C)  they tend to discourage creativity.
D)  they are used as quick fixes for problems.
E)  All of the answers are correct.F) B) and D)
G) A) and E)

Question 15

Which of the following team reward motivate team members to reduce costs and increase labour efficiency in their work process?

Accepted Answer

A)  Profit-sharing
B)  Team-based synergy
C)  Employee share ownership plans
D)  Gainsharing plans.
E)  'A' and 'C' onlyF) All of the above
G) A) and B)

Question 16

When Adam Smith reported on how 10 pin makers working together could produce many times more pins,because they performed specialized tasks,Smith was describing the benefits of job enrichment.

Accepted Answer

A) True 
 B)False

Question 17

In self-leadership,constructive thought patterns include:

Accepted Answer

A)  self-talk and mental imagery
B)  gainsharing
C)  personal goal setting and self-monitoring
D)  job rotation and job enrichment
E)  All of the answers are correct.F) A) and B)
G) C) and D)

Question 18

Herzberg's motivator-hygiene theory led to a more serious study of:

Accepted Answer

A)  performance-based rewards as a strategy to reduce employee turnover.
B)  job specialization as a strategy to improve job performance.
C)  lighting,noise and other working conditions that help employees to work harder.
D)  the effect of constructive thought patterns on employee behaviour.
E)  job enrichment and the motivational potential job content.F) A) and C)
G) A) and B)

Question 19

According to your text,which of the following is considered an individual incentive?

Accepted Answer

A)  Gainsharing plans
B)  Piece-rate plans
C)  Share options
D)  Share ownership
E)  None of the answers apply.F) A) and B)
G) D) and E)

Question 20

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.This city is using:

Accepted Answer

A)  a gainsharing plan.
B)  a commission system.
C)  a piece-rate plan.
D)  a share option plan.
E)  None of the answers apply.F) A) and D)
G) A) and C)

Exam 6: Applied Performance Practices

Which of the following team reward motivate team members to reduce costs and increase labour efficiency in their work process?

Correct AnswerverifiedShow Answer

Almost every organization rewards people to some extent for their job status.Discuss three potential problems with rewarding employees for their job status.Your answer should also briefly describe how organizations reward people for job status.

Correct AnswerverifiedStudents should begin answering this que...View AnswerShow Answer

Job status rewards usually offer which of the following benefits to organizations?

Correct AnswerverifiedShow Answer

Competency-based rewards are expensive.

Correct AnswerverifiedShow Answer

Which of these factors,according to Herzberg,is a hygiene factor?

Correct AnswerverifiedShow Answer

Competency-based rewards pay employees based on their performance results.

Correct AnswerverifiedShow Answer

When Adam Smith reported on how 10 pin makers working together could produce many times more pins,because they performed specialized tasks,Smith was describing the benefits of job enrichment.

Correct AnswerverifiedShow Answer

A mid-sized city introduced a reward system whereby employees would find ways to reduce costs and increase work efficiency.Every employee would receive a portion of the surplus budget resulting from these cost savings.This city is using:

Correct AnswerverifiedShow Answer

Job specialization increases training costs and makes it more difficult for companies to match employee aptitudes to jobs for which they are best suited.

Correct AnswerverifiedShow Answer

Performance-based rewards have been criticized on the grounds that:

Correct AnswerverifiedShow Answer

Herzberg's motivator-hygiene theory led to a more serious study of:

Correct AnswerverifiedShow Answer

Scientific management includes which of the following?

Correct AnswerverifiedShow Answer

Job evaluations are used in which type of reward system?

Correct AnswerverifiedShow Answer

Which of these job design actions is mainly a form of job enlargement?

Correct AnswerverifiedShow Answer

Profit-sharing plans give employees the right to purchase shares of the company and eventually get rewarded through dividends from those shares.

Correct AnswerverifiedShow Answer

Which of these statements about empowerment is FALSE?

Correct AnswerverifiedShow Answer

In self-leadership,constructive thought patterns include:

Correct AnswerverifiedShow Answer

Which of the following is LEAST likely to create an ownership culture?

Correct AnswerverifiedShow Answer

According to your text,which of the following is considered an individual incentive?

Correct AnswerverifiedShow Answer

Executive dining rooms represent a form of job status reward.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
Students should begin answering this que...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified